Axsis Consultants Limited

Our Services

Service & Support Management

Experience includes the integration of IT and network services, systems management and support strategies, change management. Facilities management, market testing, outsourcing contracts negotiation, public sector procurement and the UK Public Private Partnership and Private Finance Initiative. Cost benefit analysis, investment appraisals and business cases.

Projects include:

• Production of a Service Level Agreement (SLA) and then management of the agreement for the provision of application services, development services, operational and infrastructure services between two public sector organisations
• Specification and procurement of IT infrastructure services to manage PCs, data networks, servers, firewalls and related applications for a local authority.
• Project management of an outsourcing project for an international bank, covering computer and office systems and communications networks, and including feasibility and business case, SSR preparation, tender evaluation and supplier negotiation.
• Support for the market testing of the IT department of a major UK government department, including the preparation of Service Requirements and Architectures for the Draft Contract covering the communications and desktop (office systems) domains. Assisted at supplier negotiations.
• Desktop support services study. Included consideration of help desk and office system staff numbers, roles and structure, amounting to an in-house bid to mirror a outsourcing market test in preparation for Private Finance Initiative requirements.
• Multiple managed data network service feasibility studies, specifications, procurements and technical assurance roles.